Privacy Policy
3C Carpets and Flooring (“we”, “our”, “us”) are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you interact with us. Please read the following carefully to understand our practices regarding your personal information. By visiting www.3cflooring.co.uk you agree to the terms described in this policy.
Data Controller: 3C Carpets and Flooring, Unit E, Mead Park Industrial Estate, Essex CM20 2SE
Information We Collect
Information you provide to us: You may give us personal data by filling in forms on our website, contacting us by phone, email or in person. This may include: name, address, email address, phone number, details relevant to quotes, consultations or orders, payment information (when placing an order), and any additional information you share with us through correspondence.
Information we collect automatically: When you visit our site, we may automatically collect: IP address, browser type, operating system, pages visited, time spent on pages, click data, referral sources (how you found our site), and the phone number used to contact us.
Information from third parties: We may receive information from trusted partners or service providers such as delivery partners or contractors, analytics or advertising services, and credit reference agencies (for trade credit purposes).
Cookies
Our website uses cookies to distinguish you from other users and enhance your browsing experience. For more details, please refer to our Cookie Policy.
How We Use Your Information
We use your personal data to provide quotes, services, or information you request; process and fulfil orders or installations; improve our website and customer service; communicate service updates or relevant offers; maintain business records and comply with legal obligations; and send marketing communications (where consent is given).
Disclosure of Your Information
We may share your data with our employees and trusted subcontractors involved in delivering our services; payment processors, delivery companies, and technical providers; and legal or regulatory bodies where required. We do not sell or rent your personal information to third parties for marketing purposes.
Where Your Data is Stored
Your personal data is stored securely within the UK or EEA. All payment information is encrypted using SSL technology. While we take strong precautions, no data transmission over the internet can be guaranteed to be 100% secure. Once received, we follow strict procedures to protect your data from unauthorised access.
Your Rights
Under the UK GDPR, you have the right to access the personal data we hold about you; request corrections to inaccurate or incomplete data; ask for your data to be deleted (where legally applicable); object to or restrict processing of your data; and withdraw consent for marketing communications at any time. To exercise these rights, please contact us at: info@3cflooring.co.uk or call 01279 641628.
Third-Party Links
Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of these sites. We recommend reviewing their policies individually.
Changes to This Policy
Any updates to this Privacy Policy will be posted on this page. We may also notify you by email if appropriate.
Contact Us
If you have any questions or concerns about this policy or how your data is handled, please contact:
3C Carpets and Flooring
info@3cflooring.co.uk
01279 641628
Unit E, Mead Park Industrial Estate, Essex CM20 2SE